PRIVACY POLICY

SnowWorX (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or use our services. This policy also complies with applicable state laws, including the New Jersey Identity Theft Prevention Act and New York’s SHIELD Act.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment information when you interact with our services.

  • Technical Information: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access.

  • Communication Data: Any information you provide through forms, email, phone calls, SMS, or other communication channels.

2. How We Use Your Information

We may use your information for:

  • Providing and improving our services.

  • Processing payments and fulfilling orders.

  • Responding to your inquiries and providing customer support.

  • Sending you updates, promotions, or service-related notifications.

  • Complying with legal obligations under NJ and NY law.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms:
By providing your phone number and opting in, you consent to receive SMS customer care-related or one-on-one communication messages from SnowWorX. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for help.

3. SMS Consent and Messaging Policy (TCR-Compliant)

4. How We Share Your Information

We do not sell your personal information. We may share your data only in the following cases:

  • Service Providers: Third parties that perform services on our behalf (payment processors, messaging platforms, hosting providers).

  • Legal Compliance: When required by law or to protect our rights, safety, or property.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security and Safeguards (NJ/NY Compliance)

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction, as required by the New Jersey Identity Theft Prevention Act and the New York SHIELD Act.

These measures include:

  • Access controls to limit information to authorized personnel.

  • Regular risk assessments and system monitoring.

  • Secure storage and disposal of records containing personal information.

  • Encryption and/or pseudonymization of sensitive data where applicable.

6. Data Breach Notification

If a security breach involving your personal information occurs, we will notify you as required under NJ and NY law. This notice will be provided without unreasonable delay and will include details of the breach, the information affected, and steps you should take to protect yourself.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for certain uses of your data.

  • Request a copy of the personal information we hold about you.

To exercise your rights, contact us at letstalk@snowworx.com or the address below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the latest revision.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us:

SnowWorX
99 Marshall Hill Rd
West Milford, NJ 07480
(201) 292-7669
Email: letstalk@snowworx.com